Cunningham Lindsey US, Inc.

In September 2007, global insurance loss-adjuster Cunningham Lindsey US approached Ascension with a view to managing the internal and external communications for a major financial restructuring. For this project Ascension reported to the global management team, chaired by Cunningham Lindsey US.

 
Goal
To provide the global management team with the materials with which to communicate this announcement in a positive light (taking into account regional needs) and answer sensitive questions from staff, clients and the media.
 
Ascension delivered
  • A roadmap for the communications process, including potential opportunities and pitfalls
  • Internal and external statements and question and answer documents
Client rating (client scores Ascension on each criteria from 1 - 5 with 1 being poor, 5 being excellent)
Understanding our business = 4 Delivery of outcomes = 5
Value for money = 4 Going the extra mile = 5